Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 17 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was evidence of maladministration in the landlord's handling of the resident's reports of damp in the property. According to paragraph 52 of the Housing Ombudsman Scheme, there was evidence of maladministration in the landlord's handling of the move to alternative accommodation to facilitate the repair works.
Agency: Housing Ombudsman Service
Source of Data: (click here)