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Year: 2022
Date: 19 May, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms C disputes her late father's nursing home charges. The Care Provider's contract is unclear and not in line with guidance. This has caused uncertainty about charges. The Care Provider has agreed to apologise to Ms C and review its contracts, providing clarity on the fees and NHS-Funded Nursing Care (FNC) payments.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)