Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2021
Date: 3 August, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the complainant Mrs X complained about the poor service given at the Care Provider's Mortain Place care home at Pevensey Bay Road Eastbourne and its offer of a remedy. The Care Provider said it provided care in line with the care plans but recognised Mrs X's dissatisfaction and offered £500. We found the Care Provider caused an injustice for which it offered a proportionate remedy.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: care homes
Source of Data: (click here)