Violation Tracker UK Individual Case

Company: BT Group plc
Current Parent Company: BT
Penalty: £245,000
Year: 2020
Date: 12 March, 2020
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: BT was fined £245,000 in a finding by Ofcom that the company's subsidiary EE overcharged customers for directory enquiry services after a price cap was imposed by Ofcom.
Action Type: agency action
Settlement Type: settlement with Ofcom
Agency: Office of Communications
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: telecommunications
Specific Industry of Parent: telecommunications
Source of Data: (click here)