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Violation Tracker UK Individual Case

Company: B & M Care/Colleycare Limited
Penalty: £0
Year: 2022
Date: 19 September, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained about the standard of care received by her husband Mr X while on a respite stay at a care home. We have found fault. There is evidence that the home failed to consider Mr X's needs fully when he was admitted and did not transfer Mr X's toiletries with him when he moved rooms. Mrs X says Mr X was very distressed upon leaving the home and that this has in turn caused her distress and uncertainty about the general standard of care he received.
Agency: Local Government and Social Care Ombudsman
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