Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 23 July, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains that Ave Maria Care Ltd failed to advise his mother, Mrs Y or her family about an increase in the hourly rate for her care. Mr X states Mrs Y did not enter into a contract with Ave Maria Care Ltd and the signature on the contract is not Mrs Y's. The Care Provider's failure to ensure Mrs Y was aware of and understood the cost of her care amounts to fault. This fault has caused Mrs Y an injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)