Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 30 August, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained about the short-term respite care her father, Mr Z, received at Farthings Residential Care Home which is owned by Ashall Care Ltd. The care provider has already found it failed to properly check Mr Z's room when he moved in and did not explain how to keep his valuables safe. It has explained what service improvements it will make. The care provider was also at fault for not providing written details of the terms of Mr Z's stay although this did not cause a significant injustice. It also acted with fault when it failed to take appropriate steps when Mrs X reported money belonging to Mr Z had gone missing. It has agreed to make service changes to prevent a reoccurrence. There was no fault in Mr Z's pre-admission assessment, his care plan or the care he received.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)