Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,600
Year: 2023
Date: 28 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration by the landlord in its handling of the resident's requests for repairs to fix a leak; maladministration by the landlord in its handling of the resident's requests for adaptations to the property; maladministration by the landlord in its complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)