Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,200
Year: 2023
Date: 31 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in the landlord's handling and response to the landlord's handling to the repairs to the communal lift. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling and response to the repairs to the windows. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling and response to the water penetration through the ceiling during rainfall. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling and response to the related complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)