Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2023
Date: 26 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of its handling of the resident's request for a walk-in shower to be installed in the property's bathroom and service failure in the landlord's complaints handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: retirement communities
Source of Data: (click here)