Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2020
Date: 1 July, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We uphold Ms A's complaints about a care provider not providing her with reading and social support. Ms A suffered avoidable distress and inconvenience and she did not receive the services agreed on her care plan. To remedy the injustice, the Care Provider will reduce the bill by a further £1500 and apologise for the failings identified within one month. We do not uphold Ms A's complaint about billing her for a second carer.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)