Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 2 May, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We have upheld a range of complaints about the late Mrs X's care including about personal hygiene, record keeping, ensuring appropriate fluid intake and taking appropriate action when her health declined. The Care Provider has already taken some action to prevent recurrence, apologised and waived some fees. The Care Provider will complete further checks to ensure residents have tailored medication care plans and a check to ensure residents' attorneys are correctly identified and recorded and that our contact details are given in final complaint responses.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)