Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2019
Date: 24 January, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr and Mrs Y complain the care provider failed to take appropriate action when their mother, Mrs X, fell and injured herself in the presence of a member of care staff. The Ombudsman finds the care provider failed to contact a family member after it had decided it was necessary to do so. The care provider has agreed to undertake the Ombudsman's recommendations to remedy the injustice caused by its actions.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)