Basic Search  |  Summaries  |  Advanced SearchPenalty: £4,466
Year: 2023
Date: 25 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in respect of the landlord's handling of repairs to windows at the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £1800 already offered by the landlord