Basic Search  |  Summaries  |  Advanced SearchPenalty: £120
Year: 2021
Date: 11 March, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Service failure in respect of Complaints Handling - Landlord's handling of complaint throughout ICP
Agency: Housing Ombudsman Service
Source of Data: Contained in a response to a Freedom of Information request received on 24 November 2023