Basic Search  |  Summaries  |  Advanced SearchPenalty: £4,600
Year: 2023
Date: 28 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in the landlord's handling of the resident's reports of damp and mould and complaints. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's information management relating to this case.
Agency: Housing Ombudsman Service
Source of Data: (click here)