Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2022
Date: 22 September, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Maladministration in respect of Complaints Handling - Delay in escalating or responding to complaint
Agency: Housing Ombudsman Service
Source of Data: Contained in a response to a Freedom of Information request received on 24 November 2023