Basic Search  |  Summaries  |  Advanced SearchPenalty: £5,700
Year: 2023
Date: 4 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration for A2Dominion after its poor complaint handling left a mother and her family living in "dangerous and unacceptable conditions". They also found maladministration for issues relating to the poor state of temporary accommodation and damp and mould in the home, which were unresolved for nearly two years.
Agency: Housing Ombudsman Service
Source of Data: (click here)