Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,950
Year: 2023
Date: 22 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman scheme, there was maladministration by the landlord in its handling of the decant. In accordance with paragraph 52 of the Housing Ombudsman scheme, there was severe maladministration by the landlord in its handling of repairs. In accordance with paragraph 52 of the Housing Ombudsman scheme, there was service failure by the landlord in its handling of the resident's personal data. In accordance with paragraph 52 of the Housing Ombudsman scheme, there was severe maladministration by the landlord in its handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)