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Violation Tracker UK Individual Case
Company: Royal Bank of Scotland Plc and National Westminster Bank Plc
Current Parent Company:
NatWest Group PLC
Parent at the Time of the Penalty Announcement: NatWest Group PLC
Penalty: £2,800,000
Year: 2011
Date: 11 January, 2011
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: RBS and Natwest paid a £2.8 million fine in settlement of a finding by the FSA that the companies had inadequate handling of customer complaints.
Action Type: agency action
Settlement Type: settlement of FSA Decision
Agency: Financial Services Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: financial services
Specific Industry of Parent: banking & securities
Source of Data:
(click here)
