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Violation Tracker UK Individual Case

Company: Onward Homes Limited
Penalty: £1,000
Year: 2023
Date: 8 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description:  There was severe maladministration by the landlord in respect of its handling of the resident's reports that her heating was turning itself on and could not be switched off.
Agency: Housing Ombudsman Service
Source of Data(click here)
Source Notes: This is inclusive of the £150 already offered by the landlord