Basic Search
|
Summaries
|
Advanced Search
Violation Tracker UK Individual Case
Company: NALC Auctions Limited
Penalty: £1,000
Year: 2022
Date: 1 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: An auction buyer queried the parcels of land included in an auction lot and was assured that the details provided were correct and complete. After the buyer paid their deposit, it became apparent that some of the parcels included in the lot were not available for sale. The transaction was declared void, but the agent declined the request to refund the deposit. Due to the agent's lack of care and skill in making sure the parcels were all still available and their false assurances, which caused the buyer to act to her detriment, the PRS decision awarded the full deposit as well as compensation for distress and inconvenience.
Agency: Property Redress Scheme
Source of Data:
(click here)
Source Notes: The PRS also awarded the full deposit to be refunded (not included in total)