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Violation Tracker UK Individual Case

Company: Molescroft Nursing Home (Holdings) Limited
Penalty: £700
Year: 2021
Date: 26 July, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Kingston Upon Hull City Council, Molescroft Nursing Home Limited and Barchester Healthcare Homes Limited all acted with fault when supporting Mrs B. Those faults include personal care, unfairly charging a top-up, best interest decision making, safeguarding investigations, and complaint handling. Those faults had an emotional and financial impact on Mrs B's son, Mr A.
Agency: Local Government and Social Care Ombudsman
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