Violation Tracker UK

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Violation Tracker UK Individual Case

Company: Microsoft Limited and Microsoft Ireland Operations Limited
Current Parent Company: Microsoft
Parent at the Time of the Penalty Announcement: Microsoft

Penalty: £0
Year: 2022
Date: 26 January, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Microsoft agreed an undertaking with the CMA to change automatic renewal practices for its Xbox and Game Pass products to ensure customers were given full information about subscriptions and inactive memberships were eventually cancelled.
Action Type: agency action
Settlement Type: Undertaking with the CMA
Agency: Competition and Markets Authority
HQ Country of Parent: United States
Ownership Structure of Parent: publicly traded
Major Industry of Parent: information technology
Specific Industry of Parent: software
Source of Data: (click here)