Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,650,000
Year: 2018
Date: 29 August, 2018
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: British Gas paid £2.65 million in refunds, compensation and redress after an Ofgem finding that it misinformed customers by issuing incorrect terms and conditions about exit fees, wrongly charged them to some customers and applied incorrect charges to others after their fixed deal came to an end.
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: energy services
Source of Data: (click here)