Southern Electric Gas Limited OVO Energy SSE plc OVO acquired Southern Electric Gas and SSE Energy Services from SSE in 2020. 0 2016 20161220 competition-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
British Gas, EDF, E.ON, Npower, Southern Electric and Scottish Power made undertakings with the CMA to change how they treated tariffs for gas prices offered to prepayment customers, which were structured in a fashion that limited the ability of competitors to enter the market and for customers to switch to cheaper tariffs. agency action Undertaking with the CMA UK-CMA Competition and Markets Authority United Kingdom privately held utilities and power generation energy supply https://www.gov.uk/cma-cases/energy-market-investigation UK21-318
SSE Energy Services OVO Energy OVO Energy 20000 2021 20210331 competition-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
SSE Energy Services have admitted to failing to comply with SLC 5 by failing to provide an accurate and timely submission of the Tariff & Customer Account Request for Information (RFI), issued to all domestic suppliers every six months. Following constructive engagement, SSE Energy Services has agreed to implement appropriate mitigations to avoid similar reporting issues going forward, and has agreed to pay £20,000 to the Energy Industry Voluntary Redress Fund, in recognition of its failings. agency action UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/sse-energy-services-pay-ps20000-poor-rfi-performance UK21-51943
Ovo Gas Limited and Ovo Electricity Limited OVO Energy OVO Energy 8876500 2020 20200129 consumer-protection-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Ovo Gas and Ovo Electricity agreed to pay a £1 fine each plus a total of £8,876,498 to the Voluntary Redress Fund in settlement of a finding by Ofgem that the companies breached multiple licence requirements to bill customers correctly and fairly. agency action settlement with Ofgem UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications-and-updates/investigation-ovo-and-its-compliance-its-obligations-under-gas-and-electricity-supply-licences-standard-licence-conditions-31a-and-25c-slc-0-october-2017-slc-22c-slc-26-and-slc-27-and-slc-28a UK21-51971
SSE Energy Services OVO Energy SSE plc OVO acquired Southern Electric Gas and SSE Energy Services from SSE in 2020. 4775705 2019 20190227 competition-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Ofgem concluded its engagement with SSE on its compliance with Standard Licence Condition 33, Schedule A, Part 3, Paragraph 3. SSE has agreed to take a number of actions to address its non-compliance with this licence condition in respect of the annual levelisation process on the Feed-in Tariff scheme. These actions include repaying £4.07 million to the levelisation fund that SSE was not entitled to, paying an additional £455,705 in to the FIT levelisation fund and making a voluntary contribution of £250,000 to the Energy Industry Voluntary Redress Fund. agency action UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/decision-gas-and-electricity-markets-authority-close-its-engagement-sse-requirements-standard-licence-condition-33-schedule-part-3-paragraph-3-its-electricity-supply-licence UK21-51985
OVO Energy OVO Energy OVO Energy 2801232 2021 20210302 consumer-protection-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Ofgem concluded compliance engagement with 18 suppliers in relation to their adherence to the price protection rules which should protect customers' tariff prices when they decide to either switch suppliers or tariffs after a price increase. UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/18-energy-suppliers-pay-ps104-million-contract-renewal-failures UK21-90670
SSE Energy Services OVO Energy OVO Energy 1200000 2020 20200821 competition-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
SSE Energy Services agreed to pay £1.2 million to the consumer redress fund in settlement of a failure to meet its smart meter installation target for 2019. Voluntary Payment in lieu of formal enforcement action UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/ps12-million-paid-sse-energy-services-failed-hit-smart-meter-targets UK21-90692
SSE Energy Services OVO Energy SSE plc OVO acquired Southern Electric Gas and SSE Energy Services from SSE in 2020. 700000 2019 20190403 competition-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
SSE Energy Services agreed to pay £700,000 to the consumer redress fund in settlement of a failure to meet its smart meter installation target for 2018. UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/sse-pays-ps700000-after-missing-gas-smart-meter-target UK21-90699
OVO Energy OVO Energy OVO Energy 54000 2016 20161209 consumer-protection-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
OVO Energy paid £54,000 to charity after its agents missed appointments with customers, or turned up late, and then failed to compensate them as required by Ofgem. UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/ovo-energy-pays-ps54000-after-agents-missed-appointments UK21-90707
OVO Energy Limited OVO Energy OVO Energy 1998647 2023 20230518 consumer-protection-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Ovo Energy agreed to refund 10,987 customers and pay £10,000 to Ofgem's voluntary redress fund in settlement of findings that the company overcharged customers. Penalty listed includes refund and compensation given to customers. UK-OFGEM Office of Gas and Electricity Markets United Kingdom privately held utilities and power generation energy supply https://www.ofgem.gov.uk/publications/good-energy-limited-and-ovo-energy-limited-pay-ps4-million-overcharging-customers UK21-95386
9