Aviva
Aviva PLC
Aviva PLC
0
2017
20170125
consumer-protection-related offences
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The CMA issued a letter to Aviva stating it considered the company's failure to send accurate annual statements to customers with mortgage payment protection insurance to be a serious breach of the Payment Protection Insurance Market Investigation Order 2011, and taking note of the actions agreed to remedy the breach.
agency action
UK-CMA
Competition and Markets Authority
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.gov.uk/government/publications/cma-letter-to-aviva-on-ppi-annual-review-statements
UK21-310
Solus London Ltd
Aviva PLC
Aviva PLC
England and Wales
1000
2018
20180219
employment-related offences
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Unfair Dismissal
agency action
UK-ET
Employment Tribunal
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://assets.publishing.service.gov.uk/media/5a8d65b9ed915d1dddcd3b8b/Brennan_3300176-17__J__FINAL.pdf
UK21-10917
Aviva Pension Trustees UK Limited and Aviva Wrap UK Limited
Aviva PLC
Aviva PLC
8246800
2016
20161005
financial offences
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Aviva paid a £8.2 million fine in settlement of a finding by the FCA that the companies breached rules requiring protection of client assets when they outsourced administration without proper oversight and control to ensure the third party followed Client Assets Sourcebook rules.
agency action
settlement of FCA Decision
UK-FCA
Financial Conduct Authority
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.fca.org.uk/news/press-releases/fca-fines-aviva-pension-trustees-uk-limited-and-aviva-wrap-uk-limited-8-2m
UK21-16733
Aviva Investors Global Services Limited
Aviva PLC
Aviva PLC
17607000
2015
20150224
financial offences
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Aviva Investors paid a £17.6 million fine in settlement of a finding by the FCA that the company failed to control conflicts of interest on certain trading desks, allowing favourable intraday price movements of trades to be assigned to particular funds at the end of the day, an abuse practice known as cherry picking.
agency action
settlement of FCA Decision
UK-FCA
Financial Conduct Authority
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.fca.org.uk/news/press-releases/fca-fines-aviva-investors-%C2%A3176m-systems-and-controls-failings-led-its-failure
UK21-16755
Sesame Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group in 2014 and was acquired by Aviva in 2015.
1598000
2014
20141029
financial offences
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Sesame paid a £1.6 million fine in settlement of a finding by the FCA that the company failed to avoid a conflict of interest in its financial advice to customers, setting up a pay to play system of only offering products from selected providers as a way to evade the ban of commission payments.
agency action
settlement of FCA Decision
UK-FCA
Financial Conduct Authority
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.fca.org.uk/news/press-releases/fca-fines-sesame-ltd-%E2%80%98pay-play%E2%80%99-arrangements
UK21-16765
Sesame Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group in 2014 and was acquired by Aviva in 2015.
6031200
2013
20130605
financial offences
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Sesame paid a £6 million fine in settlement of a finding by the FCA that the company mis-sold investment products by failing to give customers an accurate assessment of the risks associated with Keydata Products, and failing to spot the sale of unsuitable products by its appointed representatives.
agency action
settlement of FCA Decision
UK-FCA
Financial Conduct Authority
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.fca.org.uk/publication/final-notices/sesame-limited.pdf
UK21-16799
Aviva Insurance UK Ltd.
Aviva PLC
Aviva PLC
0
2011
20111202
competition-related offences
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Six Insurance companies and two IT service providers made formal commitments to limit the data exchanged between them to prevent concerns it could violate competition law if used to coordinate on price.
agency action
Undertaking with the OFT
UK-OFT
Office of Fair Trading
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.gov.uk/cma-cases/private-motor-insurance-exchange-of-data
UK21-51865
Aviva
Aviva PLC
Aviva PLC
1000
2021
20210419
employment-related offences
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Benefits: Incorrectly Calculated
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2021/cas-42431-g2m7/aviva-pension-plan-cas-42431-g2m7
UK21-52488
Aviva Life
Aviva PLC
Aviva PLC
1000
2021
20210407
employment-related offences
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Benefits: refusal/failure to pay or late payment
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2021/po-25364/rmjm-partners-retirement-benefits-and-life-insurance-scheme-po-25364
UK21-52489
Aviva Life and Pensions UK Limited
Aviva PLC
Aviva PLC
250
2021
20210323
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2021/cas-30129-v8b7/aviva-new-generation-personal-pension-scheme-cas-30129-v8b7
UK21-52491
Aviva
Aviva PLC
Aviva PLC
500
2020
20200224
employment-related offences
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Misquote/misinformation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2020/cas-30346-l9m7/sun-life-flexible-pension-plan-cas-30346-l9m7
UK21-52577
Trustees of the Aviva Staff Pension Scheme
Aviva PLC
Aviva PLC
1000
2019
20191219
employment-related offences
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Misquote/misinformation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2019/po-25673/aviva-staff-pension-scheme-po-25673
UK21-52589
Aviva
Aviva PLC
Aviva PLC
5549
2019
20190911
employment-related offences
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Failure to provide information/act on instructions
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/sites/default/files/decisions/PO-20880.pdf
UK21-52609
Aviva
Aviva PLC
Aviva PLC
600
2019
20190816
employment-related offences
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Benefits: refusal/failure to pay or late payment
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/sites/default/files/decisions/PO-39330.pdf
UK21-52612
Aviva
Aviva PLC
Aviva PLC
1100
2019
20190801
employment-related offences
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Pension Plan Violation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2019/po-25071/rainbow-plus-personal-pension-plan-1995-po-25071
UK21-52614
Aviva
Aviva PLC
Aviva PLC
500
2019
20190516
employment-related offences
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Pension Plan Violation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/sites/default/files/decisions/PO-16693.pdf
UK21-52632
Aviva
Aviva PLC
Aviva PLC
1075
2019
20190329
employment-related offences
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Failure to provide information/act on instructions
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/sites/default/files/decisions/PO-22362.pdf
UK21-52638
Friends Life
Aviva PLC
Aviva PLC
500
2018
20181214
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2018/po-13053/curtis-banks-sipp-po-13053
UK21-52690
Aviva
Aviva PLC
Aviva PLC
500
2018
20180918
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Misquote/misinformation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2018/po-19084/aviva-group-personal-pension-plan-po-19084
UK21-52709
Aviva
Aviva PLC
Aviva PLC
500
2017
20171103
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-15060/kepston-retirement-benefit-scheme-scheme-defined-contribution-scheme
UK21-52793
Friends Life
Aviva PLC
Aviva PLC
500
2017
20171026
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-17643/friends-life-personal-pension-plan-po-17643
UK21-52797
Aviva
Aviva PLC
Aviva PLC
1000
2017
20171019
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-13538/aviva-section-32-policy-po-13538
UK21-52802
Friends Life
Aviva PLC
Aviva PLC
0
2017
20170918
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-12372/friends-life-sipp-po-12372
UK21-52812
Friends Life
Aviva PLC
Aviva PLC
1000
2017
20170728
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-15024/davies-implements-ltd-self-administered-scheme-po-15024
UK21-52820
Friends Life Limited
Aviva PLC
Aviva PLC
1000
2017
20170627
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-9935/friends-life-po-9935
UK21-52832
Friends Life
Aviva PLC
Aviva PLC
500
2017
20170516
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Pension Plan Violation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2017/po-10904/friends-life-retirement-and-death-benefits-scheme-po-10904
UK21-52841
Aviva Staff Trustee Limited
Aviva PLC
Aviva PLC
300
2016
20160927
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Pension Plan Violation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2016/po-10107/aviva-staff-pension-scheme-po-10107
UK21-52911
Aviva
Aviva PLC
Aviva PLC
1990
2016
20160729
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Failure to provide information/act on instructions
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/sites/default/files/decisions/PO-7401.pdf
UK21-52922
Friends Life
Aviva PLC
Aviva PLC
950
2016
20160602
employment-related offences
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Misquote/misinformation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2016/po-9743/friends-life-personal-pension-plan-po-9743
UK21-52941
Friends Life
Aviva PLC
Friends Life Group
Friends Life Group was acquired by Aviva later in 2015.
100
2015
20150318
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2015/po-5416/friends-life-personal-pension-plan-po-5416
UK21-52993
Friends Life
Aviva PLC
Friends Life Group
Friends Life Group was acquired by Aviva in 2015.
0
2014
20141016
employment-related offences
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Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2014/po-3358/friends-life-number-3-stakeholder-pension-scheme-po-3358
UK21-53029
Friends Life Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group later in 2014, and was acquired by Aviva in 2015.
0
2014
20140428
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Failure to provide information/act on instructions; penalty not specified
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2014/po-623/mott-macdonald-group-personal-pension-po-623
UK21-53047
Friends Life
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group later in 2014, and was acquired by Aviva in 2015.
900
2014
20140331
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Pension Plan Violation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2014/po-2753-po-3081-and-po-3082/centre-parcs-group-pension-scheme-po-2753-po-3081-and-po
UK21-53049
Friends Life Services Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group later in 2014, and was acquired by Aviva in 2015.
2300
2014
20140311
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2014/po-2270/friends-life-sipp-policy-po-2270
UK21-53065
Friends Life WL Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group in 2014, and was acquired by Aviva in 2015.
200
2013
20130614
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2013/po-599/winterthur-life-self-invested-personal-plan-po-599
UK21-53130
Aviva Life Services UK Limited
Aviva PLC
Aviva PLC
900
2011
20111004
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Misquote/misinformation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2011/810431/adnams-pension-fund-810431
UK21-53250
Aviva
Aviva PLC
Aviva PLC
250
2011
20110809
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2011/818172/1-marshall-group-pension-and-life-assurance-scheme-2-aviva-stakeholder-pension
UK21-53259
Aviva
Aviva PLC
Aviva PLC
1000
2011
20110324
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2011/791141/norwich-union-sipp-791141
UK21-53278
Aviva
Aviva PLC
Aviva PLC
1000
2011
20110324
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2011/795061/norwich-union-sipp-795061
UK21-53279
Friends Provident Life and Pensions Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group in 2014, and was acquired by Aviva in 2015.
12706
2010
20101224
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Transfers: general
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2010/727715/lf-jones-holdings-ltd-retirement-and-death-benefits-scheme-friends-providents
UK21-53298
Aviva
Aviva PLC
Aviva PLC
250
2010
20101209
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Failure to provide information/act on instructions
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2010/785301/norwich-union-sipp-client-number-96747-785301
UK21-53305
Aviva Life Services UK Ltd
Aviva PLC
Aviva PLC
0
2010
20101207
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Administration
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2010/756452/norwich-union-retirement-annuity-plan-756452
no amount specified
UK21-53306
Friends Provident Life and Pensions Limited
Aviva PLC
Friends Life Group
Resolution Limited changed its name to Friends Life Group in 2014, and was acquired by Aviva in 2015.
3278
2010
20101015
employment-related offences
Warning: Undefined array key "offence_type" in /usr/home/goodjobsfirst/public_html/Live-UK-ViolationTracker/function.php on line 348
Misquote/misinformation
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2010/758081/friends-provident-personal-pension-plan-758081
UK21-53311
Aviva Life & Pensions UK Limited
Aviva PLC
Aviva PLC
1000
2021
20211021
employment-related offences
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Administration
agency action
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/sites/default/files/decisions/PO-22898.pdf
UK21-64714
Aviva Life & Pensions UK Limited
Aviva PLC
Aviva PLC
500
2022
20221223
employment-related offences
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Transfers: general
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2022/cas-69704-z0j8/aviva-personal-pension-plan-cas-69704-z0j8
UK21-86709
Aviva
Aviva PLC
Aviva PLC
3000
2022
20221115
employment-related offences
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Failure to provide information/act on instructions
UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2022/cas-14193-k6y0-and-cas-47697-n3q4/aviva-buy-out-policy-policy-copenhagen-re-uk
UK21-86738
Aviva
Aviva PLC
Aviva PLC
0
2023
20230829
employment-related offences
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UK-TPO
The Pensions Ombudsman
United Kingdom
publicly traded
financial services
insurance
GB0002162385
https://www.pensions-ombudsman.org.uk/decision/2023/cas-50394-v0b0/csm-united-kingdom-limited-generation-group-pension-scheme-cas-50394
UK21-101146
47